Real-time repair tracking and service coordination made effortless across industries.

Services we Provided
Product Strategy, Product Design, Web Design, Web Development
Location
Durban ― South Africa
Right Now Response

At Origen, we thrive on partnering with innovative companies that are redefining their industries. Our collaboration with Right Now Response (RNR) exemplifies this spirit.​

The Challenge

Founded in 2019 by fleet owner Wayne Witherspoon, RNR set out to revolutionize how businesses manage repairs and maintenance. Recognizing the challenges of traditional breakdown management—such as scattered communications and lack of real-time visibility—RNR aimed to create a holistic, industry-agnostic platform that empowers customers to control their repair networks and drive business success.

Their goal was to provide a seamless, transparent, and data-driven solution that connects requesters and repairers, ensuring efficient service delivery across various sectors.

Our Approach

Collaborating closely with RNR's team, we focused on enhancing their platform to deliver:​

  • Real-Time Tracking: Implementing features that allow businesses to monitor repairs and maintenance activities as they happen, ensuring transparency and timely interventions.
  • Automated Updates: Developing systems that provide instant notifications and updates to all stakeholders, reducing downtime and improving communication.​
  • Seamless Communication: Creating an interconnected ecosystem where requesters and repairers can collaborate effectively, streamlining the entire repair process.​

Our goal was to build a robust, user-friendly platform that simplifies repair management and enhances operational efficiency.

The Outcome

The result is a powerful software solution that allows businesses to manage and schedule repairs and maintenance with real-time tracking, automated updates, and seamless communication. RNR's platform has transformed repair management across industries, enabling clients to track every step of the process in real-time, ensuring transparency, efficiency, and customer satisfaction.

With support options tailored to various needs—ranging from full-service management to self-managed solutions—RNR provides flexibility and control to its users. ​

We're proud to have contributed to RNR's mission of redefining repair and maintenance tracking. As they continue to innovate and expand their services, we remain committed to supporting their journey toward operational excellence.